With the recent changes in the way, business is performed due to the effects of the coronavirus pandemic, the impact on IT in BiH is stronger than ever. In fact, in the post-coronavirus world, businesses are projected to undergo a transition, and the biggest winner could just be the IT industry. Businesses, mainly those in the services sector like banking and other financial services, education, retail, healthcare and food & grocery delivery, will further embrace technology and automation to better leverage growth. In the following text, find out will COVID 19 increase its outsourcing potential.
Many organizations have already incorporated cloud and mobility trends through the rapid adoption of digital transformation. Every sector will move towards digitization and automation. As working from home is becoming the new normal, more businesses will need to be migrated to cloud-based software to ensure that they can function without disruption.
The expanding IT industry, along with the rising trend of digitalization, is one of the key factors that will continue to drive the growth of IT companies. Out of these companies, only 1.9% are large and more than 90% are small businesses. The recent boom in the IT sector in BiH is best illustrated by the fact that a quarter of these companies have opened their doors in the last 1-3 years while more than 50% have been operating for over 5 years (a third over 10 years) which is proof of their business stability and sector stability in whole.
In order to get the best overview of the IT sector in BiH and its potential for outsourcing, we present you an analysis of its business over the past three years.
Number of companies over the past three years
In 2017, 557 companies were registered within the IT sector. That number increased to 632 in 2018, and to 701 in 2019. In the period from 2017 to 2019, the number of IT companies in BiH increased by 144.
Types of companies
In 2019, out of the total number of companies in the IT sector in BiH, 75.2% generate revenue of up to half a million KM, 20.7% of companies up to 5 million KM, and 4.1% of companies more than 5 million KM
Number of employees and average salary
Number of employees in BiH’s IT sector recorded a constant increase in recent years. In 2018 the number of employees increased by 724 or 16%, while in 2019 it increased by 845.
The average monthly gross salary of employees in companies in the IT sector in 2019 amounted to BAM 2,722.00 , or EUR 1,391.00 . This shows that employees in accounting companies are paid an average of BAM 16 per hour, or EUR 8 per hour.
| Staff costs | Amount in BAM | Amount in EUR |
| Total salaries cost | 197,452,924 | 100,956,077 |
| Number of employees | 6,046 | |
| Yearly salary per employee | 32,658 | 16,698 |
| Monthly salary per employee | 2,722 | 1,391 |
| Daily salary per employee | 130 | 66 |
| Hourly fee per employee | 16 | 8 |
Monthly income per employee is BAM 108,897.00, or EUR 55,678.00. The average hourly income per employee is BAM 54, or EUR 28.
| Type of revenue | Amount in BAM | Amount in EUR |
| Revenue per employee in a year | 108,897 | 55,678 |
| Monthly revenue per employee | 9,075 | 4,640 |
| Daily revenue per employee | 432 | 221 |
| Hourly revenue per employee | 54 | 28 |
Sales and export revenue
Total sales revenue in 2018 increased by 84 million BAM compared to 2017. The trend of revenue growth continues in 2019 and amounts to 181 million BAM. Which means it’s doubled over the previous year. Sales revenue growth also increased by 62% in the period 2017-2019.
Top 20 companies by revenue
Top 10 companies share in the industry by revenue
Total profit
The total annual profit of the IT sector in BiH has been constantly growing in the last 3 years. Specifically, in 2019, it recorded an increase of 54% compared to 2017.
Top 20 companies by total profit in industry
The top 20 companies share in industry by profit
