What is omni-channel? Omni-channel communications or contact center is a channel where interactions with customers are integrated seamlessly into one....
What’s New
Staff Leasing
What is staff leasing? Staff leasing is where companies partner with a 3rd-party that will handle the administrative aspects of...
Outsourcing Human Capital Management
Human Capital Management can be defined as a subset of practices that are related to resource management. In the past...
Benefits of Outsourcing Translation Services
The rise of globalization in recent years, combined with the COVID-19 Pandemic, made the global market open as never before....
Legal process outsourcing
Outsourcing legal work has become a trend in the past few years. It is a growing trend in the legal...
Outsourcing Customer Service for Businesses
In the 20th Century, companies started hiring desk receptionists that performed their roles in answering and transferring customer calls. Their...
Why do you need to outsource your Financial Administration?
One of the most crucial factors in any business is financial management or financial administration because every decision made will eventually...
Prominent Real Estate Broker Nick Zigic joins Restart’s Management Board
Prominent Real Estate Broker & Consultant based in the United States is joining Restart’s management board. A graduate of the College...
Computer Science Expert: Academy Can Find Solutions to Challenges of the Business Sector
Aida Kamišalić Latifić is an assistant professor and researcher at the University of Maribor, where she received her PhD in...
Registration for LEADER 2021 is Open!
Thanks to the support of the US Embassy in Sarajevo, Restart is organizing a two-week MBA-type entrepreneurial program in cooperation...
Sanel Babic, Bosnian that sends robots to the moon
Online platform diasporainvest.ba writes successful stories about Bosnian Herzegovinians and the importance of diaspora in promoting our country. This time...
Outsourcing Success Story: ZenDev
Senad Santic was only 4 years old when he and his family fled to Sweden from Bosnia and Herzegovina (BiH)...
Accounting Industry in BiH: Stable yet Unexploited
The accounting sector in Bosnia and Herzegovina is underdeveloped compared to the larger, more economically developed countries of the world....
Success Story: InMotion
InMotion started its operations in 2017 in Bosnia and Herzegovina as a small support division of Taylor Shipping Solutions. In...
Success Story: Infobip
It is also one of the leaders of IT industry in Bosnia and Herzegovina, counting 10 years from opening its offices in Sarajevo. In 2019 they opened offices in Tuzla as well, employing over 150 young engineers and professionals in Bosnia and Herzegovina.
Impact of COVID 19 on Wood Processing Industry in BiH
The wood sector of Bosnia and Herzegovina has been significantly affected by the negative consequences of the COVID-19 pandemic. During...
Success story: Jitasa
Jitasa is the leading US company in accounting and bookkeeping for the Non-Profit sector and Non-Governmental Organizations, that has also...
Why choose IT as a profession?
Modern technology has changed the way we do business, store and exchange information. These days you can’t even own a...